APA Style
BUTTLE, Francis. (2007).
Costumer Relationship Management = Manajemen Hubungan Pelanggan .
Malang:
Bayu Media Publishing.
Chicago Style
BUTTLE, Francis.
Costumer Relationship Management = Manajemen Hubungan Pelanggan.
Malang:
Bayu Media Publishing,
2007.
Teknik Industri.
MLA Style
BUTTLE, Francis.
Costumer Relationship Management = Manajemen Hubungan Pelanggan.
Malang:
Bayu Media Publishing,
2007.
Teknik Industri.
Turabian Style
BUTTLE, Francis.
Costumer Relationship Management = Manajemen Hubungan Pelanggan.
Malang:
Bayu Media Publishing,
2007.
Teknik Industri.