APA Style
TJIPTONO, Fandy. (2005).
Prinsip-prinsip total quality service (Ed. 5, cet. 1).
Yogyakarta:
Andi.
Chicago Style
TJIPTONO, Fandy.
Prinsip-prinsip total quality service.
Ed. 5, cet. 1
Yogyakarta:
Andi,
2005.
Teknik Industri.
MLA Style
TJIPTONO, Fandy.
Prinsip-prinsip total quality service.
Ed. 5, cet. 1
Yogyakarta:
Andi,
2005.
Teknik Industri.
Turabian Style
TJIPTONO, Fandy.
Prinsip-prinsip total quality service.
Ed. 5, cet. 1
Yogyakarta:
Andi,
2005.
Teknik Industri.